Terms and Conditions Policy

TERMS AND CONDITIONS OF USE

This website is operated by Couples Vibes. Throughout the site, the terms "we", "us" and "our" refer to Couples Vibes. Couples Vibes offers this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

1. ACCEPTANCE OF TERMS
By accessing our website and/or making a purchase, you agree to the Terms and Conditions presented, as well as any additional policies or terms mentioned in this document. If you do not agree with any term, you may not access the website or use our services.

2. CHANGES TO THE TERMS
We reserve the right to update or modify these Terms at any time. We encourage you to review this page periodically. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.

3. APPLICABLE LEGISLATION
These Terms are governed by the laws of the European Union and the country where the company is headquartered, Portugal. In the event of a dispute, the consumer may appeal to the courts of his/her country of residence, as provided for in European Union consumer protection legislation.

4. GENERAL CONDITIONS
You represent that you are of legal age in your jurisdiction or have the authorization of a legal guardian to access and use the website. You are prohibited from using our products or services for illegal purposes or in violation of any applicable laws.

5. PURCHASE POLICIES
We reserve the right to refuse any order for legitimate reasons, such as suspected fraud. Prices, products and availability are subject to change without notice. The purchase will be valid upon confirmation of payment.

6. RETURN POLICY
Under the EU Consumer Rights Directive, you have the right to withdraw from your purchase within 14 days of receiving the product. For returns or refunds, products must be undamaged, in their original packaging and accompanied by proof of purchase. Please see our Returns Policy .

7. LIABILITY AND WARRANTIES
Couples Vibes shall not be liable for indirect or consequential damages arising from the use of the website or the products purchased. Defective or damaged products shall be treated in accordance with the legal guarantees applicable in the European Union.

8. DISPUTE RESOLUTION
For disputes, the user may resort to alternative dispute resolution systems available in his/her country or to the European Commission's online dispute resolution ( ODR ) platform.

9. PRIVACY POLICY
All personal information provided is subject to our Privacy Policy , in compliance with the General Data Protection Regulation (GDPR).

10. CONTACTS
For questions or requests, please contact us by email: info @couplesvibes .com